Madame Chance Casino Review : Bonuses on inaccessible terms?

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If the Madame Chance platform tempts you with its retro look and its superb toy library, check out our team’s full review before registering! You will discover how the site works and if it is indeed a reliable platform.

With a rather original retro look, the Madame Chance platform performs well in a highly competitive environment. Its operator, Game Tech, had disappointed several players with its Osiris, Euromoon and Blu platforms. For Madame Chance, the emphasis was on a high-quality toy library that really makes people want to play.

Today, Madame Chance Casino is one of the controversial platforms. We have therefore decided to test this casino for you, so that you can make an informed choice about whether or not to register.

Bonuses and promotions offered by Madame Chance

The promotional policy of an online casino is often one of its main points of interest. Where does Mrs. Chance stand on this point? We summarize for you the offers available at this casino.

What bonuses do you get on Mrs. Chance?

Welcome Bonus

Madame Chance is offering a €2,400 bonus to new registrants, more than the welcome offer from Cresus Casino. The offer is tempting indeed, but how exactly does it work?

Like many of her competitors, Mrs. Chance has chosen to offer a welcome pack, rather than a one-time offer on a deposit. Thus, your first three deposits on the platform will give you access to a bonus. The offer is broken down as follows:

  • First deposit: 400% bonus up to €800 – code: MADAME1
  • Second deposit: 150% bonus up to €800 – code: MADAME2
  • Third deposit: 200% bonus up to €800 – code: MADAME3

In order to cash out the bonuses associated with these three deposits, you will need to enter the corresponding bonus code each time. The minimum deposit amount is always €20, and the wagering requirement is 20 times the balance of your deposit plus bonus.

Please also note that the bonuses included in this welcome offer are only valid for slot machines. Mrs. Luck seems to be adamant that any wager on any other game will be considered a violation of the terms and conditions and will result in forfeiture of your bonus and winnings, so be careful!

Friday Free Tours

Every Friday, Madame Chance offers you the chance to win Free Spins and a bonus on your deposit. The free spins obtained thanks to this offer are valid on all slot machines of the publisher Betsoft.

The number of free spins the platform offers you depends on the amount of your deposit:

  • Deposit of €20 or more: 25 free spins and 100% bonus,
  • Deposit €30 or more: 40 free spins and 100% bonus,
  • Deposit €50 or more: 60 free spins and 100% bonus up to €500.

Whatever the amount of your deposit, you will need to enter the code “FRIDAYSPINS” to get your free spins. Good news, you can use this code three times every Friday!

The Morning Offer

A bonus tailor-made for early risers! Madame Chance offers you an 80% bonus on your deposit, Monday to Friday and from 4:00am to 7:00am. Use the code “THEWORM” to benefit.

As regards the conditions for granting this bonus, they seem rather restrictive. Please note, for example, that the bonus will be given to you in the form of a free coupon, to be used on your next deposit. The terms and conditions also state that your account must be at 0 before making a deposit that will entitle you to this bonus. We advise you to read the terms and conditions of the bonus carefully before using it.

Happy Hour

As on Lucky 31, to celebrate the end of your working week, Madame Chance has a surprise bonus for your deposits. You will need to contact customer service to take advantage of this offer. The bonus is valid on Thursdays and Fridays, between 5:00pm and 9:00pm.

Here again, the conditions of access are rather vague and seem restrictive.

Celebrate your birthday with Madame Chance

Madame Chance wishes a very happy birthday to all its members by offering them a “birthday pack“. This pack doubles your loyalty points and offers you a “huge deposit bonus”, in the words of the site. Just contact the platform’s customer service to receive your gift.

Everything you need to have a good day, all in all!

Double your loyalty points

Every month, Madame Chance selects her favorite game. By betting on this game, you will double your loyalty points!

Thematic promotions available at Madame Chance casino

In addition to these bonuses, Madame Chance also offers occasional promotions. At the moment, the platform is offering the “No tricks, only treats” promotion, a Halloween-themed offer. Depending on the amount of your deposit, you can get up to 150% bonus and 50 free spins.

And if you feel like a great player, you can deposit €60 or more on the platform and get a 250% bonus as well as 30 free spins.

For both Halloween offers, the maximum deposit bonus amount is €1000. The free spins are valid on Betsoft slots.

Regularly visit the “Promotions” page of the site to stay informed of current offers.

What do VIPs get on Madame Chance?

By becoming a Madame Chance Casino VIP player, you will be entitled to several benefits. The exchange rate of your loyalty points will be more interesting, you will have a personal manager and you will benefit from various exclusive bonuses.

The loyalty reward

Every Monday, Madame Chance rewards your loyalty with a special bonus.

Tuesday Extra

For VIPs logged into their account on Tuesday, Madame Chance offers a 120% bonus on your deposit! Simply use the code “TOP120” to take advantage of this offer.

Reload Bonus of the Week

As a VIP, your deposits made on Fridays, Saturdays and Sundays can be increased by 120-150% with the code “RELOAD”. The percentage of your bonus depends on your VIP level.

The code is valid once a day.

If the bonuses and promotions offered by Madame Chance seem, at first glance, rather attractive, we draw your attention to the terms and conditions that apply. Indeed, most of the bonuses offered operate with unclear and rather singular rules. In addition, the pages of each offer invite you to consult the terms and conditions of the bonuses by following a link, but this link does not lead to anything. Moreover, the “Bonus” section of the terms and conditions is concise and gives few details.

Madame Chance Casino tried and rated by

When you arrive in the lobby of Madame Chance, you will discover a neat design, very aesthetic and rather original. The “American cartoon” atmosphere of the 50s is pleasant and the graphics quite successful.

On the other hand, when you leave this home page to take a look at the site’s promotions and bonuses for example, you may be unloading. Indeed, if the illustrations remain aesthetic, the pages are much less pleasing to the eye. For example, you will notice that the texts are often in black on a brown-black background, which makes them completely unreadable. If this is just a detail that does not affect the overall functioning of Madame Chance, it is still quite unpleasant.

However, both the downloadable and online versions of the platform work correctly. The pages load quickly, the interface is intuitive and you will quickly find what you are looking for.

The site’s bonuses and promotions, as well as its VIP program, hold out the promise of great rewards. Everything is indeed very tempting, but we were disappointed by the lack of clarity in the associated terms and conditions, so we advise you to be vigilant. A fortiori when the customer service department is not able to specify these rules ..

The entertainment offer completely blew our minds, both in terms of variety and quality. The contribution of the biggest publishers in the field has not been in vain!

The available means of payment are varied and secure, which is a good point. Withdrawal conditions are more restrictive, so you should read the site policy carefully before making your deposits.

A bluffing toy library signed Madame Chance

Madame Chance’s toy library is simply excellent. The most famous publishers have been put to work to provide you with an extremely satisfying gaming experience. You can try your hand at titles from Betsoft, Playson, Spinomenal, Booongo… And it’s very enjoyable.

Video slot fans will be delighted: Fire and Steel, Alice in Wonderslots, 4 Seasons, 2 Million BC… The best titles are available on Madame Chance.

Players preferring table games will not be disappointed either. The platform gives you the opportunity to bet on several variants of roulette, blackjack, baccarat and even Caribbean poker. There are also various video poker games as well as a live casino offer with live dealers.

The mobile version of Madame Chance allows you to play a variety of games perfectly optimized for your entertainment on the go.

A customer service department Madame Chance is available but not precise

Madame Chance’s customer service is available 24/7 via email or live-chat. You can also call them between 9am and 10pm GMT.

While it is fairly easy to reach someone and communicate in French, the answers given are sometimes unclear or even contradictory to the general rules of use. We therefore advise you to insist as long as you have any doubt.

Numerous and secure payment methods

You will be spoilt for choice when it comes to making your deposits with Madame Chance. The site has selected many payment methods, all recognized for the security they provide to users. You will be able, among others, to use your bank card (Visa or MasterCard) or an electronic wallet (Skriil, Neteller…).

In addition, some payment methods entitle you to a 10% bonus on your deposit, similar to the Monte-Cryptos offer. Please visit the “Bank” tab of the site for more details.

Withdrawal conditions sometimes disadvantageous

Mrs. Lucky limits withdrawals from her players to €5,000 per 30-day period and tends to process all requests within 5 business days.

The withdrawal policy of the casino involves some clauses that are quite disadvantageous for the players. For example, Lady Luck reserves the right to limit withdrawals to 10 times the amount of your last deposit. In fact, we invite you to consult the details of these conditions before making your bets.

The opinion of on the opening of a Madame Chance account

Madame Chance is a rather classic platform, on which the game is enjoyable. Our team particularly appreciated the excellent entertainment offer.

Some points are more disappointing, however, starting with the unevenness of the interface and design. Although the site works satisfactorily on both computer and mobile phone, some pages are not very well optimized for reading, which is a real shame.

We would also have appreciated it if all pages had been translated into French, especially the terms and conditions of use.

Furthermore, bonuses and promotions are certainly attractive, but the rules for their use lack clarity.

On this point, the customer service, which is pleasant, is unfortunately not very helpful.

Finally, banking conditions may be binding for some players, so please read them carefully before making a deposit.

Madame Chance Casino, a reliable casino?

Madame Chance is a reliable casino, licensed by the government of Curaçao. The reliability of the casino as such is not in question, but we advise you to pay attention to the conditions of use of the bonuses as well as those of withdrawals.